This notice covers what we do with personal information collected through our marketing website at callproshops.com (the "Site"). It is shorter than our main Privacy Policy because the Site does much less than the Service itself.
If you sign up as a customer of Proshop AI, our main Privacy Policy takes over — it covers what we do with personal information collected by the AI agent, the customer dashboard, callers and so on.
Who we are
Snackable Media Pty Ltd (ACN 643 012 239, ABN 18 643 012 239) trading as Proshop AI.
Contact: privacy@callproshops.com
What we collect on the Site
We collect personal information in two situations:
When you submit a form
When you fill in the contact or "book a demo" form, we collect:
- your name;
- your email address;
- the name of the pro shop you operate;
- any message you include; and
- a timestamp.
This is sent to us by email (via our email service provider, Resend) and may be retained in our customer-relationship records.
When you visit the Site
We collect standard web-server logs:
- IP address;
- browser type and version;
- the page you requested and the page that linked you here;
- the time of the request.
We use these logs for security (rate-limiting, abuse detection) and for understanding which parts of the Site are reaching people. We do not use behavioural-targeting cookies and we do not run third-party advertising trackers on the Site.
We may set a small number of strictly-necessary technical cookies (for example, to remember your dark-mode preference). We do not set marketing cookies.
Why we collect it
- To respond to your enquiry when you submit a form.
- To follow up with you about Proshop AI, by email, when you've expressed interest. You can ask us to stop at any time.
- To operate and protect the Site (server logs).
- To comply with our legal obligations.
Who we share it with
We share form submissions with:
- Resend — our transactional email provider, which routes the form submission to our inbox.
- The team at Proshop AI, internally, for follow-up.
We host the Site on Vercel (Sydney region for serverless functions; their global edge CDN for static assets).
We do not share form submissions with advertising networks or sell them.
How long we keep it
- Form submissions: up to 24 months from the date of submission, unless you ask us to delete them sooner. If we have an ongoing conversation with you (replying to your message), we may keep your contact details for as long as the conversation continues to be active.
- Server logs: 12 months.
Your rights
You can:
- Ask us what information we hold about you by emailing privacy@callproshops.com.
- Ask us to correct or delete information about you.
- Unsubscribe from any follow-up email we send you — every email has an unsubscribe link.
We respond within 30 days.
If you have a privacy complaint, you can contact the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992.
Changes to this Notice
We may update this Notice. The "Last updated" date at the top tells you when. Material changes will be reflected on this page.
Contact: privacy@callproshops.com
Post: Snackable Media Pty Ltd, 9-13 Bronte Road, Bondi Junction, NSW 2022, Australia